How Do I Set Up a New International (Non EMEA) Datto SaaS Protection For Office 365 Customer Account Through the SaaS Store?



How do I set up a new international (non-EMEA) Datto SaaS Protection 2.0 for Office 365 account through the Datto SaaS Store?


  • Datto SaaS Protection for Office 365 - International (non EMEA) partners  


  • You must have Global Admin account credentials to the customer's O365 tenant.
  • To complete the setup and purchase, the partner must have Admin-level permissions in the Datto Partner Portal.


This article explains how to access the SaaS Store, and how to add and authenticate a new Office 365 service for a client.

Click here for all Backupify 2.0 content.

Clean Browsing

Open a Google Chrome incognito or similar private browsing window. This will help to avoid confusion about which Office 365 service to authenticate.

Access the SaaS Store

Navigate to and enter your Datto Partner Portal credentials. As another option, you can access the Store from the Partner Portal home page by selecting Purchasing & Billing → Store and selecting the SaaS Protection option.

Figure 1: The Datto Store  (click to enlarge)

The SaaS Store is for ordering new products. If your client already uses all Backupify products, or simply wants to increase or decrease their current license count, you should contact your Backupify Sales representative.

Create your customer

On the Add Organization screen, enter your company's name, select Office 365, then click Continue To Onboarding.

When creating a new customer, the name you use is for your own reference only. Backupify will identify the customer via their domain name.enter

Figure 2: The Add Organization screen (click to enlarge)

On the Microsoft Online login screen, click the account you are associating with Datto SaaS Protection.

Figure 3: The Microsoft Online login screen (click to enlarge)

4. Accept the permissions in Microsoft Online. 

Figure 4: Accept Microsoft permissions (click to enlarge)

5. You will now automatically log into Datto SaaS Protection's Onboarding Wizard. Click Continue.

Figure 5: The Backupify Onboarding Wizard (click to enlarge)

Choose the geographically appropriate storage region from the drop-down menu. The choices are:

  • United States (Pennsylvania)
  • Canada (Toronto)
  • Germany (Munich)
  • United Kingdom (London)
  • Asia Pacific (Sydney)

Figure 6: Choose a storage region (click to enlarge)

7. Your Office 365 tenant is now protected. In the Seat Management section of the OnboardingWizard, click Auto Add All Users to automatically protect future users as they are discovered.

Figure 7: Seat Management (click to enlarge)

8. Click Finish to go to the Datto SaaS Protection dashboard.

Figure 8: The Datto SaaS Protection dashboard (click to enlarge)

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For more Business Management resources, see the Datto RMM Online Help and the Autotask PSA Online Help .

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