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Direct to Cloud: Virtualization

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This article explains how to perform cloud virtualizations for endpoints protected by the Datto Direct to Cloud agent.

For information about performing cloud file restores, see Direct to Cloud: File Restore.

Environment

  • Datto Partner Portal
  • Direct to Cloud (DTC) Agent

Description

With Direct to Cloud, you can mount any restore point as a cloud-hosted virtualization and connect to it via a browser-based VNC session. The virtual machine will operate as a standalone endpoint with internet access.

Technical Notes

  • Virtual machines hosted in the Datto Cloud have outbound internet access only.
  • It is not possible to restore changes made to the cloud-hosted environment back to the production machine.
  • VNC sessions are single-instanced. If multiple users access a virtualization via VNC simultaneously, they will share the instance.

Procedure

1. To start a cloud virtualization, log into the Datto Partner Portal, and access the Direct to Cloud Status page.

2. Select the client you'd like to restore, and then click the launch icon, as shown in Figure 1.

Figure 1: Start a restore (click to enlarge)

3. You will see a launchpad page similar to the example shown in Figure 2.

Figure 2: Launchpad page (click to enlarge)

From this page, you can start either a virtualization or a file restore for the selected recovery point. You can only have one type of restore (virtualization or file) mounted at a time.

4. Click Start Virtualization to continue.

5. You will see the Virtualization card shown in Figure 3.

Figure 3: Virtualization card (click to enlarge)

6. In the Choose System(s) field, check the box next to the name of the system you would like to restore.

7. In the Choose Recovery Point field, select the snapshot you'd like to restore. The most recent backup is selected by default. Clicking the date displayed will show additional recovery points. Dates shown in blue contain restorable snapshots.

Figure 4: Choose Date & Time

8. Configure the virtualization's basic options. The available configuration choices are:

  • CPU: Select the number of CPU cores that the virtualization will use. You can select up to 8 cores. For best performance, Datto recommends using as close to the same number of cores as the production machine would use.
  • RAM: Allocate RAM to the virtual machine. You can select up to 16 GB.
  • Network: Configure the virtualization's networking.
    • Selecting Simple Firewall Connection will boot the VM with full outbound access to the internet.
    • Selecting Disconnected will boot the VM with no networking ability of any kind.

9. To configure the storage controller and NIC options, click Advanced Settings. The Virtualization card will display the add

  • Controller: Enables you to select the virtualization storage controller which the restore will use. Available controllers are VirtIO (recommended), IDE, SATA, or SCSI. If you do not use VirtIO, the storage controller value should match the configuration in use on the production machine.
  • NIC: Allows you to define the NIC which the virtualization should use. Selectable NICs are E1000 (1 GB NIC) or rtl8139 (10/100 NIC).

10. Once you have finished configuring the virtual machine, click Create VM. The virtualization will mount. You'll be redirected to the Restore page, where you will see an entry for the VM you just created on the Virtualizations card, as shown in Figure 5. Click the Power on button (Figure 5B) to boot the restore.

Figure 5: Mounted virtualization (click to enlarge)

11. The following virtual machine management options are available from the Virtualization card (refer to Figure 5 for all list items):

A. VNC: Opens an interactive VNC session to the virtualization's desktop, as shown in Figure 5. This option will be unavailable if the virtual machine is not powered on. After launching the VNC session, if your virtual machine requires a login, click the VM Controls dropdown and select Send Ctrl-Alt-Del to invoke the Windows login prompt.
B. Power options: Provides a toggle to power the virtual machine on or off.
C. Edit VM: Allows you to edit the VM's settings. You must power the virtual machine off before you can make changes.
D. Delete virtual machine: Unmounts and destroys the virtualization.

Figure 6: VNC connection to running VM (click to enlarge)

12. When you are finished using your virtualization, click the Delete virtual machine option.

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