ALERT: Datto Drive Cloud service will no longer be available as of June 1, 2019. For more information, see our end-of-life article. To learn how to download your Datto Drive Cloud data, please visit this article.

Direct to Cloud: Agent Registration Success



You receive an email alert from which states, "Agent Registration Success. 
[systemname] has been registered with your partner portal account."


  • Datto Direct to Cloud (DTC)


You, or an authorized user of your Datto Partner Portal account, installed the Direct to Cloud agent on a new system and then registered the agent to one of your Direct to Cloud clients.


You received this email because your Partner Portal account is subscribed to receive registration alerts. To change your alerting settings, visit the Direct to Cloud Status page.

If you did not authorize the agent registration action, contact Datto Technical Support for assistance.

Figure 1: Agent registration success

Additional Resources


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