How do I troubleshoot my network using the DNA's Diagnostic Shell?
- Datto Networking Appliance (DNA)
With the release of firmware version 1.18.1, you can now access the DNA's diagnostic shell via SSH and run troubleshooting commands over your network.
Accessing the Diagnostic Shell
1. Using an SSH client, establish an SSH connection with the Remote Web SSH server.
list to get a list of your devices.
connect [device ID] to access the DNA's Diagnostic Shell.
Running commands in the Diagnostic Shell
In the diagnostic shell, you can select from a menu of troubleshooting commands. With the release of firmware version 1.19.2, these commands are:
beep:Emits a beep from the device
traceroute: Lets you run a traceroute to other devices and networks
dig:Lets you perform DNS lookups
help: Lists a menu of valid commands
exit: Exits the Diagnostic Shell
ping: Lets you test connectivity by sending a ping from the DNA to other devices and networks
ifconfig:Lets you see the configuration of your network interfaces
- Advanced-Trained Content: Accessing BCDR Appliances Via SSH (advanced-trained article)