Backupify/Datto SaaS Protection 2.0: Exports Fail to extract when using Windows File Explorer's built-in archiving tool



When using Windows File Explorer's built-in archiving tool, exports fail to extract with the message, "Error 0x80010135: File path too long."


  • Backupify/Datto SaaS Protection 2.0


The primary cause of this issue is that there is a limitation of Windows File Explorer.


Use another archiving tool which supports long file names such as 7-Zip. Visit the article mentioned in the Additional Resources section below for further information. 

Additional Resources 

Was this article helpful?

0 out of 0 found this helpful

You must sign in before voting on this article.

Want to talk about it? Have a feature request?

Head on over to our Community Forum or get live help.

For more Business Management resources, see the Datto RMM Online Help and the Autotask PSA Online Help .

Datto Homepage