Backupify/Datto SaaS Protection: Exports fail to extract when using Windows File Explorer's built-in archiving tool



When using Windows File Explorer's built-in archiving tool, exports fail to extract with the message, "Error 0x80010135: File path too long."


  • Backupify/Datto SaaS Protection 2.0


The primary cause of this issue is that there is a limitation of Windows File Explorer.


Use another archiving tool that supports long file names such as 7-Zip. Visit the article mentioned in the Additional Resources section below for further information. 

Additional Resources 

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