Partner Portal: User Settings



This article describes the User Settings page in the Datto Partner Portal. Use this article as a guide to enabling Two-Factor Authentication, editing user settings, and changing user passwords.


  • Datto Partner Portal


The Datto Partner Portal's User Settings page lets you: 

  • set up the Two-Factor Authentication (2FA) app.
  • change your personal information, including name, email, and phone number
  • view all user accounts to which you have access (the star indicates the account to which you are currently logged in)

mceclip0.pngFigure 1: The User Settings page (click to enlarge)

Accessing the User Settings page

In the Datto Partner Portal, click your account name in the top right-hand corner of the page, then select User Settings from the drop-down menu. 

2.pngFigure 2: The Datto Partner Portal (click to enlarge)

Two-Factor Authentication setup

1. In the Two-Factor Authentication card, click CONFIGURE.

fig3.pngFigure 3: The Two-Factor Authentication card (click to enlarge)

2. In the Two-Factor Authentication dialog box, click Configure.

  • Third Party Authenticator App: Lets you authenticate with the app of your choice

Select your preferred authentication method, then click the Enable 2FA button.

2FA setup via a third-party authenticator app

When you set up an external authenticator app for use with the Datto Partner Portal, the system will ask you to scan a QR code with your mobile device as part of the setup process. To reproduce this QR code, click the View QR code button in the Two-Factor Authentication card on the User Settings page. 

Changing user information

1. Click the Edit button on the User Information card. 

mceclip0.pngFigure 4: The Edit User Information button (click to enlarge)

2. Update the user information, then click the Save button. 

mceclip2.pngFigure 5: The Edit Personal Information dialog box (click to enlarge)

Changing user passwords

To change the password:

1. Click the Change Password link on the User Information card.

fig8.pngFigure 6: The User Information card (click to enlarge)

2. Enter the current password and the new password, then click the Change Password button.

figure9.pngFigure 7: The User Information card (click to enlarge)

Viewing user accounts

The My Accounts card shows you an overview of all Partner Portal accounts for the logged-in user, including:

  • the account's role.
  • the application the account uses.
  • the last login for the account.

mceclip1.pngFigure 8: The My Accounts card (click to enlarge)

Additional Resources

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