You receive an email alert from email@example.com which states, "Agent Registration Failed.
We were unable to register DESKTOP-LAPTOP with your partner portal account. If you would like assistance, please contact firstname.lastname@example.org."
- Datto Direct to Cloud (DTC)
You, or an authorized user of your Datto Partner Portal account, installed the Direct to Cloud agent on a new system and attempted to register the agent to one of your Direct to Cloud clients, but the registration attempt failed.
You received this email because your Partner Portal account is subscribed to receive registration alerts. To change your alerting settings, visit the Direct to Cloud Status page.
If you did not authorize the agent registration action, contact Datto Technical Support for assistance.
Figure 1: Agent registration failed