Autotask PSA: Why is the Delete button grayed out for billing codes?

Follow

Question

We need to disable a few billing codes. Please note the ones we are trying to delete are not system ones. The delete button is grayed out. Why is this?

Environment

  • Autotask PSA

Answer

  • The delete option is available only if the billing code is not associated with a billing item.

  • If you want to avoid future use of the billing code, you will need to edit the billing code and mark it as inactive.


Was this article helpful?

0 out of 0 found this helpful

You must sign in before voting on this article.

Want to talk about it? Have a feature request?

Head on over to our Datto Community Forum or the Datto Community Online.

For more Business Management resources, see the Datto RMM Online Help and the Autotask PSA Online Help .

Still have questions? Get live help.

Datto Homepage