Which purchases will the contract deplete?
- Autotask PSA
The contract will deplete purchases that have the appropriate date ranges, starting with purchases with the earliest dates.
Block Hour Contract → 2 blocks
Both blocks are good until the end of the contract (Dec 31st).
One has a start date of May 1st, and the other has a start date of June 1st. Both blocks have 5 hours on them.
The time is posted whenever the contract date entry is June 3rd. The time will come off of the block that has a start date of May 1st because the first block is further in the past.
If the contracts have the same start date:
The contract depletes purchases that were created first. The purchase will, therefore, have a smaller ObjectID. The ObjectID can be located by editing the purchase and reviewing the URL. The ObjectID will display as follows: "ObjectID=XX" where XX is the ID of the purchase.