Question
Why are deleted appointments from Autotask still visible in Outlook?
Environment
- Autotask PSA
- Microsoft Outlook
Answer
You need to remove deleted appointments from Microsoft Outlook. Access the application's Deleted Items folder, and ensure that it is empty before the next synchronization occurs.
Autotask PSA monitors the Deleted Items folder and knows which appointments to remove.
Head on over to our Datto Community Forum or the Datto Community Online.
For more Business Management resources, see the Datto RMM Online Help and the Autotask PSA Online Help .
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