ALERT: Datto Drive Cloud service will no longer be available as of July 1, 2019. For more information, see our end-of-life article. If you'd like to migrate your data to Datto Workplace, see our migration guide.
To learn how to download your Datto Drive Cloud data, please visit this article.

Datto Autotask PSA: How does the 'Ship To' Address Populate on a Purchase Order?



How does the Ship To address populate on a Purchase Order?


  • Datto Autotask PSA


From the Purchasing and Fulfillment screen:

  • If you select item(s) on a single sales order, the Ship To address from the sales order will populate with the radio button for Other Address Selected.
  • If there are multiple sales orders or no sales orders among the selected item(s), then the PO will default to Home Office and populate the address from the internal account primary location.

From the New Purchase Order screen:

  • The system will always default to Home Address.

NOTE: The Ship To on the sales orders will default to the Client Address, but you can edit it after its creation.

Additional Resources

Was this article helpful?

0 out of 0 found this helpful

You must sign in before voting on this article.

Want to talk about it? Have a feature request?

Head on over to our Community Forum or get live help.