I found that Vendor Part # was blank when I previewed a purchase order. Can you tell me where Autotask stores the number so that I can add it into our system?
- Autotask PSA
It's stored in the Vendor Part Number field related to the individual Vendors associated to the Product.
Each vendor will likely have their own vendor part number for each product they provide. If you leave this field blank, POs for that vendor will not include the number for the product.
To complete this process, perform the following steps:
1. Go to Autotask menu → Admin → Features & Settings → Products & Services → Products (or Inventory → Products).
2. Edit the Product on your purchase order.
3. Edit the Vendor you selected on the purchase order.
4. Enter Vendor Part Number you selected on the purchase order.
5. Click OK → Save