Autotask PSA: Why is it when I order new Products the default shows I have a Minimum of 0 and a Maximum of 1?

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Question

When I order new products, the defaults show that I have a Minimum of 0 and a Maximum of 1. Why is that?

Environment

  • Autotask PSA

Answer

This behavior is the default for Inventory Items created upon first receiving them on a Purchase Order.

You can change the Minimum & Maximum values by editing the newly created Inventory Items in Autotask Menu Inventory Inventory Items.

You can also create the Inventory Items with your custom values for Minimum & Maximum before first receiving them on a Purchase Order.

 

 


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