This article describes the function of transfer logs in Datto Autotask PSA.
- Datto Autotask PSA
Once you begin transferring data from Autotask to QuickBooks, Autotask maintains a log of all transfers in the Purchase Order Transfer, Invoice Transfer, Payroll Transfer and Expense Reports Logs on your local PC. These logs provide valuable information to our Customer Support team when a transfer error occurs, so we may ask you to email us one or more logs.
On the host, these logs are located here:
- %systemdrive%\Program Files\Autotask\AutotaskConnect\QuickBooks\
You can also view them through Autotask by navigating through the following click path and selecting the name of the log:
- Autotask menu → Admin → Extensions & Integrations → QuickBooks Extension → Invoice / Purchase Order / Payroll / Expense Transfer Log