Autotask PSA: Can I connect to Data Warehouse from a dynamic (non-static) IP address?

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Question

Can I connect to Data Warehouse from a dynamic (non-static) IP address?

Environment

  • Autotask PSA

Answer

No. You must connect to Data Warehouse from a static IP address because each IP address that attempts to access our Data Warehouse servers must be in a whitelisted status on our network. Each customer is allowed to whitelist three IP addresses for access to Data Warehouse.

For more information, see Autotask PSA: Why Am I Only Allowed Three IP Addresses For Data Warehouse Whitelisting?


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