Datto Autotask PSA: Why is the company address not displaying properly?

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Question 

Why is the company address not displaying correctly? 

Environment 

  • Datto Autotask PSA 

Answer 

The Address Format is dependent on the selected country. If you do not choose a country, Datto Autotask PSA will use the default setting.

To configure your Address Format:

  1. Navigate to Autotask menu → Admin → Features & Settings → Companies & Contacts → Address Formats.
  2. Locate the Country for the Company, then click Edit Format.
  3. Make the changes desired, then click Save.

Changes made here will affect any company linked to that address format.

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For more Business Management resources, see the Datto RMM Online Help and the Autotask PSA Online Help .

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