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Datto Autotask PSA: Why is the company address not displaying properly?

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Question

Why is the company address not displaying properly?

Environment

  • Datto Autotask PSA

Answer

The address format is dependant on the selected country. If there is no country chosen, the default will be used.

To configure Address Format:

  1. Navigate to Autotask menu → Admin → Features & Settings → Companies & Contacts → Address Formats
  2. Locate the Country for the Company
  3. Edit format
  4. Make the changes desired
  5. Save

Remember: Any changes made here WILL affect any Company linked to that address format.


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