ALERT: Datto Drive Cloud service will no longer be available as of July 1, 2019. For more information, see our end-of-life article. If you'd like to migrate your data to Datto Workplace, see our migration guide.
To learn how to download your Datto Drive Cloud data, please visit this article.

Datto Autotask PSA: What does not store in Performance Dashboards or Workbooks?

Follow

Question

What does not store in Performance Dashboards or Workbooks?

Environment

Datto Autotask PSA

Answer

  • If a queue is empty upon provisioning, the application will not pull the queue over
  • If a resource is not in Autotask upon provisioning, the resource will not pull into the Dashboards later unless the books become re-provisioned
  • If you remove a resource from the database, the resource will remain in the dashboards until the books become re-provisioned

Additional Resources


Was this article helpful?

0 out of 0 found this helpful

You must sign in before voting on this article.

Want to talk about it? Have a feature request?

Head on over to our Community Forum or get live help.