Datto Autotask PSA: What does not store in Performance Dashboards or Workbooks?

Follow

Question

What does not store in Performance Dashboards or Workbooks?

Environment

Datto Autotask PSA

Answer

  • If a queue is empty upon provisioning, the application will not pull the queue over
  • If a resource is not in Autotask upon provisioning, the resource will not pull into the Dashboards later unless the books become re-provisioned
  • If you remove a resource from the database, the resource will remain in the dashboards until the books become re-provisioned

Additional Resources


Was this article helpful?

0 out of 0 found this helpful

You must sign in before voting on this article.

Want to talk about it? Have a feature request?

Head on over to our Community Forum or get live help.

Datto Homepage