ALERT: Datto Drive Cloud service will no longer be available as of July 1, 2019. For more information, see our end-of-life article. If you'd like to migrate your data to Datto Workplace, see our migration guide.
To learn how to download your Datto Drive Cloud data, please visit this article.

Datto Autotask PSA: What are the Date Ranges for Performance Workbooks Data Sets?

Follow

Question

What are the date ranges for Performance Workbooks datasets?

Environment

  • Datto Autotask PSA

Answer

Performance Workbooks are restricted to a time limit that is not based on the create date of the tickets but on activity. Listed below are the date ranges of data pulled for each of respective workbooks.

 Service Weekly: 90 Days

  • Service Daily: 10 Days
  • Sales/Opportunity: Between 12-24 months
  • Client Facing Dashboard: 100 Days

 


Was this article helpful?

0 out of 0 found this helpful

You must sign in before voting on this article.

Want to talk about it? Have a feature request?

Head on over to our Community Forum or get live help.