SIRIS, ALTO and NAS: How do I swap the OS drive on SIRIS 4 / 4X Professional and SIRIS 4 / 4X Enterprise?

Follow

Question

How do I swap the OS drive on SIRIS 4 / 4X Professional and SIRIS 4 / 4X Enterprise?

Do not perform an OS drive swap if there is a disaster recovery scenario in progress. Before performing an OS drive swap, contact Datto Technical Support. A Datto technician must complete the back-end steps of this process.
These instructions pertain to SIRIS 4 series devices. Click here for SIRIS 3 series instructions.

Environment

  • Datto SIRIS 4 / 4X Professional
  • Datto SIRIS 4 / 4X Enterprise

Procedure

SIRIS 4 Professional

SIRIS_4_Pro.jpgFigure 1: SIRIS 4 Professional, front view (click to enlarge)

1. Remove the back panel by removing the center screw and then pushing down the buttons within the blue stickers. Slide the rear panel back.

Siris_4_Pro_top1.jpgFigure 2: Push the blue buttons and slide the lid back (click to enlarge)

2. Remove the screw on each side to detach the front panel. The OS drive is located on top of the drive bays, toward the front.

S4Pro_side_screw1.jpgFigure 3: Remove the two side screws securing the front panel (click to enlarge)

3. The Kingston drive is the OS drive. To remove, push the blue tab inward and upward, then remove the connectors from the back.

s4Prodrive1.jpgFigure 4. Removing the OS drive (click to enlarge)

4. Once the drive is swapped and inserted back into the slot, replace the top panels on the device. You can now power the device on. The Datto technician will complete the swap process.

SIRIS 4X Professional

1. Open the chassis by following the same procedure as for the SIRIS 4 Professional, above. The OS drive is the SSD located near the center of the motherboard.

S4proxlong1.jpgFigure 5: The OS Drive and transfer drive locations (click to enlarge)

2. The OS drive is held to the motherboard by a single Phillips-head screw.

SProX-Close1.jpgFigure 6: Remove the screw to release the OS drive (click to enlarge)

3. Once the drive is swapped and fastened into place, power the device on. The Datto technician will complete the swap process.

SIRIS 4 Enterprise and SIRIS 4X Enterprise

1. There are two vertical bays on the back on the device. The caddy that contains the OS drive is in the bay closest to the power supplies. Pull out the drive caddy and swap the drive.

SIRIS4ENTX1_rear.jpgFigure 7: SIRIS 4 Enterprise OS drive location (click to enlarge)

2. Once the drive is swapped and the caddy is reinserted, power the device on. The Datto technician will complete the swap process.


Was this article helpful?

0 out of 0 found this helpful

You must sign in before voting on this article.

Want to talk about it? Have a feature request?

Head on over to our Community Forum or get live help.

For more Business Management resources, see the Datto RMM Online Help and the Autotask PSA Online Help .

Datto Homepage