Backupify/Datto SaaS Protection 2.0 for G Suite & Office 365: How long does Datto keep my data?

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Question

How long is my Backupify/Datto SaaS Protection 2.0 for G Suite and Office 365 data retained by Datto?

Environment

  • Backupify/Datto SaaS Protection 2.0 for G Suite
  • Backupify/Datto SaaS Protection 2.0 for Office 365

Answer

You can set custom retention rates by accessing the custom retention page.

Each time it backs up your data, Backupify/Datto SaaS Protection 2.0 takes and saves a 'snapshot' of that information. Each snapshot contains the information needed to restore your data to the exact state it was in at the time of the snapshot. By default, the system will consolidate stored snapshots according to the following retention schedule:

  • Datto SaaS Protection/Backupify takes backups daily and retained for 30 days.
  • After 30 days, the system saves one of those three daily backups per user.
  • After 90 days, the system saves one weekly backup per user.
  • After one year, Backupify /DattoSaaS Protection saves one monthly backup per user.

Infinite retention does not mean the system will never delete any of your data; rather it will always keep the one monthly snapshot for each user.

Setting Custom Retention for Backupify/Datto SaaS Protection 2.0 

1. From the dashboard, click Admin, then select Settings from the drop-down menu.

mceclip0.pngFigure 1: The Datto SaaS Protection dashboard (click to enlarge) 

2. Select the retention time from the Retention period drop-down menu, then click Set.

mceclip1.pngFigure 2: The Advanced Settings window (click to enlarge) 

How Retention affects Archived Users

If a user is archived, and their last backup is older than their current retention rate, they will keep their previous available snapshot.

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To contact Backupify/Datto SaaS Protection support, click here to submit a support request, or click here for more contact options.


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