SIRIS, ALTO, and NAS: Error: “No Job Control” When Attempting to Update Linux Agent

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Issue

When attempting to update the Datto Linux Agent on a server running SUSE Linux, the update fails with the following error:

"/var/tmp/rpm-tmp.EBDr7D: line 1: fg: no job control 
error: %preun(dlad-1.0.16-40.5.sle12.x86_64) scriptlet failed, exit status 1 
error: dlad-1.0.16-40.5.sle12.x86_64: erase failed"

Environment

  • Datto Linux Agent

Cause

The Linux server was unable to complete the update script successfully.

Resolution

Log in to the Linux machine and run the following commands:

1. Uninstall the Datto Linux agent: sudo zypper remove dlad --noscripts

2. Reinstall the Datto Linux Agent: sudo zypper install -f dlad

3. Install the kernel module: sudo zypper install -f dattobd-dkms

Additional Resources


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