Backupify/Datto SaaS Protection for G Suite: Working with Google Shared Drives



This article describes how to work with Google Shared Drives in Backupify/Datto SaaS Protection for G Suite.


  • Backupify/Datto SaaS Protection for G Suite


Navigating to your Google Shared Drives content

Backupify/Datto SaaS Protection places your shared drive backups into folders labeled with their backup dates. To access your backups:

1. Navigate to your Google Backup Status page and select Google Shared Drives, or click the Recovery tab, and select Shared Drives.  

gsuite_revovery_shared_drives.pngFigure 1: Recovery (click to enlarge)

2. Select the desired shared drive.

mceclip1.pngFigure 2: The Shared Drives tab (click to enlarge) 

What Backupify/Datto SaaS Protection can do with your Google Shared Drive files/folders

You can RestoreBack up, and Export any select number of files or folders.

How to perform system file restores

The Restore feature reverts files or applications to a previously defined point in time to recover from malfunctions or other disasters.

To restore files: 

1. Access your Google Shared Drive files.

2. Check the box next to the file or files you wish to restore, then click the Restore button.

You can restore a specific item or multiple items.

Restoring a full snapshot

Restoring a full snapshot is useful if a user deletes the entire contents of their mailbox, or in the event of a ransomware attack. After starting a restore, you will see a prompt asking if you would like to restore all the items in the snapshot or just the selected items.

By default, the data will restore to the original owner's account, but you may choose any other user to restore to if you wish.

You can also search through snapshots for specific users and select items from various points in time. To change the snapshot date:

1. Click the button under Snapshot to the left of the page. 

mceclip2.pngFigure 3: Access your available snapshots (click to enlarge)

2. Use the calendar interface to select the date and time of your restore.

mceclip3.pngFigure 4: Select your available snapshots (click to enlarge)

3. To view the status of your backup, click the Restores tab.

mceclip4.pngFigure 5: Check your restore status (click to enlarge)

How to perform system file backups

To perform a backup, select the files you wish to back up by checking the adjacent box and clicking BACKUP NOW.

mceclip5.pngFigure 6: Back up system files (click to enlarge)

How to export a system file or a backup

To export, select the desired files or folder, then click the EXPORT button.

mceclip6.pngFigure 7: Export folders or select files (click to enlarge)

To learn more about what you can do with your exports, see Backupify/Datto SaaS Protection for G Suite and Office 365: How to download & unzip exports.

Additional Resources

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