Backupify/Datto SaaS Protection for Office 365: Reauthorizing your Microsoft SharePoint integration

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Topic

This article provides information about the reauthorization of your Microsoft SharePoint integration with Backupify/Datto SaaS Protection. 

Environment

  • Backupify/Datto SaaS Protection for Office 365

Description

Users may see the following notification prompting for reauthorization in the SharePoint Site Management 2.0 user interface:

"Please re-authorize our application to access your Office 365 data so that new sites can continue to be added to your backups. When completed, the re-authorization may take a few minutes to complete. Please refresh to see if it has completed."

Frequently Asked Questions

When will I see the notification?

You will see the notification when signing on to your Backupify/Datto SaaS Protection for SharePoint account.

What causes the notification?

The notification is conditional and only applies to partners and clients who are still using SharePoint Site Management 1.0 and created their account before March 15, 2019.

What do I have to do?

For net-new SharePoint backups to continue, you will need to go through the reauthorization process.

You will need to use a global administrator account to reauthorize.

Reauthorization process

Getting started with the reauthorization process

Log in to your Backupify/Datto SaaS Protection account for Office 365. If you are already logged into the Backupify/Datto SaaS Protection application environment, continue with the reauthorization process.

If you are a Datto partner, access your application environment by navigating to the Datto Partner Portal and logging in with your credentials.

If you are a customer, but not a Datto partner, you can access the Backupify environment by navigating to Backupify website and clicking Login at the top of the page.

Performing the reauthorization process

1. Switch to Office 365 classic by clicking the O365 tab → O365 Classic.

mceclip0.pngFigure 1: Office 365 Classic (click to enlarge)

2. Click your email address in the upper right corner of the page, then select Authorize O365.

mceclip2.pngFigure 2: Backupify/Datto SaaS Protection 1.0 dashboard (click to enlarge)

3. Enter your Global Administrator credentials, then add the site again.

mceclip3.pngFigure 3: The Microsoft Office 365 login page (click to enlarge)

If you are unable to add sites after reauthorizing, contact Datto technical support.

Additional Resources


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