Backupify/Datto SaaS Protection: How to download and unzip exports

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Topic

This article provides a step-by-step guide on how you can download and unzip exports from Backupify/Datto SaaS Protection 2.0 for G Suite and Office 365.

Environment

  • Backupify/Datto SaaS Protection 2.0 for G Suite
  • Backupify/Datto SaaS Protection 2.0 for Office 365

Description

Download and unzip exports from Backupify/Datto SaaS Protection 2.0 for G Suite

1. After the export is completed, navigate to your Backupify/Datto SaaS Protection 2.0 for G Suite backup Status page, click the Recovery tab and select the service you're exporting.  

gsuite_recovery.pngFigure 1: Office 365 backup status page (click to enlarge)

2. Click the Exports tab to view and access all of your exports.

gsuite_export_menu.pngFigure 2: Access your exports (click to enlarge)

3. Find the export you wish to download, then click DOWNLOAD.

gsuite_export_download.pngFigure 3: Exports download page (click to enlarge)

Download and Unzip Exports from Backupify/Datto SaaS Protection 2.0 for Office 365

1. After the export has been completed, navigate to your Backupify/Datto SaaS Protection 2.0 for Office 365 Status page, click the Recovery tab, then select the service you're exporting.  

o365_recovery.pngFigure 4: Office 365 Status page (click to enlarge)

2. Click the Exports tab to view and access all of your exports.

o365_export_option.pngFigure 5: Exports (click to enlarge)

3. Find the export you wish to download, then click DOWNLOAD.

o365_export_download.pngFigure 6: Download Export (click to enlarge)

Unzipping your exports

1. Locate the export you've downloaded. The export will most likely exist in your Downloads folder.

Sometimes WinZip cannot extract if the folder name is too long. If this occurs, try another extracting tool such as 7-Zip.

Downloads.Folder.pngFigure 7: Downloads folder (click to enlarge)

2. Right-click the export, then click Extract All.

Extracting.Exports.pngFigure 8: Extracting your export (click to enlarge)

3. Set a destination for the files you are extracting, then click Extract.

  • Click Browse to set a destination.
  • Check the box labeled Show extracted files when complete to open the file location. 

File.Extract.Dest..pngFigure 9: Setting a destination for your export (click to enlarge)

Next steps

It's important to take note of the file formats. The following table lists the Product Service and its corresponding File Format when exported.

Product Service File Format
One Drive / Google Drive .zip (for all top-level files)
Contacts .vcf
Calander .iCal
Mail Inbox format (MBOX)

To learn how to import MBOX exports back to your email account, see Backupify/Datto SaaS Protection for G Suite and Office 365: How do I import MBOX exports back to my account?

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