Backupify/Datto SaaS Protection for Office 365: Roles and permissions for administrators

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This article discusses the roles and permissions for the various user account types.

The permissions outlined below are not carried over from the Datto Partner Portal. All permissions are unique to the Backupify/Datto SaaS Protection for Office 365 environment.

Environment

  • Backupify/Datto SaaS Protection for Office 365

Description

Datto SaaS Protection accounts

For 1.0 users

Role

Permissions

Restrictions

Description

Super Admin

 Can change billing information

Can remove users

Has full admin privileges

Cannot cancel accounts from within UI

There can only be one Super Admin on the account

On account creation, the domain owner will be the Super Admin unless the account is partner-managed

Can not delete this account

For 2.0 users

Role Permissions Restrictions Description
Super Administrator

 Can change billing information

Can remove users 

Can be assigned to anybody and can have multiple Super Admins

Has full admin privileges

Cannot cancel accounts from within UI

Contact support to remove or change a Super Admin

If partner-managed, all partner portal users with access will have the Super Admin role

Cannot delete this account

Admin

Has all of the privileges of a Super Admin except a few (see next column)

Cannot add services or change billing information

Can add additional admins, but cannot remove or edit the Super Administrator

 

Backupify accounts

There are two tiers of accounts for Backupify direct customers: Professional and Enterprise. Professional tier accounts can only have one admin, whereas Enterprise accounts can have unlimited admins.

For 1.0 users

Role Permissions Restrictions Description
Super Administrator

 Can change billing information

Can remove users

Can be assigned to anybody and can have multiple Super Admins

Has full admin privileges

Can only have one Super Admin

Contact support to remove or change a Super Admin 

For 2.0 users

Role Permissions Restrictions Description
Super Administrator

 Can change billing information

Can remove users

Can be assigned to anybody and can have multiple Super Admins

Has full admin privileges

Cannot cancel accounts from within UI

Contact support to remove or change a Super Admin
Admin

Has all of the privileges of a Super Admin except a few (see next column)

Cannot add services or change billing information

Can add additional admins, but cannot remove or edit the Super Administrator

 

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