Backupify/Datto SaaS Protection: Does Datto charge a license for shared mailboxes?

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Question

Does Datto charge a license for shared mailboxes?

Environment

  • Backupify/Datto SaaS Protection for Office 365

Answer

Shared mailboxes do not count as a licensed seat. However, if a user has already been added to Backupify/Datto SaaS Protection and is converted to a shared mailbox, they will continue to count as a licensed user in Backupify/Datto SaaS Protection.


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