Backupify/Datto SaaS Protection for Office 365: Does Datto charge Office 365 licensed users for shared mailboxes?

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Question

Does Datto charge Office 365 licensed users for shared mailboxes?

Environment

  • Backupify/Datto SaaS Protection for Office 365

Answer

Shared mailboxes are free and do not count towards a licensed seat. Archived users should not be converted to shared mailboxes.

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