Does Datto charge a license for shared mailboxes?
- Backupify/Datto SaaS Protection for Office 365
Shared mailboxes do not count as a licensed seat. Office 365 users that are converted to shared mailboxes, and have their Microsoft license removed are recognized as shared mailboxes in Backupify/Datto SaaS Protection. The previous backups will be maintained and are still subject to retention.