Backupify/Datto SaaS Protection for Office 365: Does Datto charge a license for shared mailboxes?

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Question

Does Datto charge a license for shared mailboxes?

Environment

  • Backupify/Datto SaaS Protection for Office 365

Answer

Shared mailboxes do not count as a licensed seat. Office 365 users that are converted to shared mailboxes, and have their Microsoft license removed are recognized as shared mailboxes in Backupify/Datto SaaS Protection. The previous backups will be maintained and are still subject to retention.


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