Partner Portal: New Recovery Launchpad: Adding a client VPN to a network



This article provides step-by-step instructions on how to add a client VPN to a network in the new Recovery Launchpad.


  • Datto Partner Portal
  • New Recovery Launchpad


This article assumes you have already created one or more cloud virtualizations. If you have not done so already, see this article.

New Recovery Launchpad access is not available for client user accounts.

Accessing Recovery Launchpad

1. In the Datto Partner Portal, click the Status tab, then select BCDR Status from the drop-down menu.

mceclip0.pngFigure 1: The Datto Partner Portal (click to enlarge)

2. In the section for the device you are virtualizing, click the ellipsis icon on the far right-hand side of the screen, then click Recovery Launchpad from the drop-down menu.

mceclip0.pngFigure 2: The Recovery Launchpad option (click to enlarge)

Adding a client VPN to a network

1. Access the virtualizations you created by navigating to the Datto Partner Portal → Status tab → BCDR Status, then find the device you wish to access. Click the ellipses dropdown menu → Recovery Launchpad.

You can also follow the directions outlined in the Accessing Recovery Launchpad section of this article.

mceclip0.pngFigure 3: Virtualizations (click to enlarge)

2. Click the name of the network under the Network field.

mceclip1.pngFigure 4: The Virtualizations panel (click to enlarge)

3. Click Add in the Client VPN panel.

mceclip3.pngFigure 5: Client VPN pane (click to enlarge)

4. Enter the Name of the client VPN, then click ADD.

NOTE: Be sure to give your client VPN connection a descriptive and unique name. Once you add the connection, you cannot rename or remove it.

Your client VPN name can contain letters, numbers, and hyphens only, and cannot start with a hyphen.

mceclip4.pngFigure 6: Add a Client VPN modal window (click to enlarge)

5. Navigate back to your Client VPN panel and download the OpenVPN file by clicking the file under the CREDENTIALS fields.

mceclip5.pngFigure 7: Download the Datto VPN keys (click to enlarge)

6. Connect the Client VPN to the cloud networks with your Datto VPN keys.

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