Backupify/Datto SaaS Protection: How to download your billing report for G Suite Users

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This article describes the process for downloading your billing report from your Backupify/Datto SaaS Protection 2.0 for G Suite. 

NOTE: This document is not meant to serve as an invoice.

Environment

  • Backupify/Datto SaaS Protection 2.0 for G Suite

Description

Downloading your billing report

1. Navigate to your Seat Management page by clicking the Seat Management tab, then click Users from the drop-down menu.

gsuite_seat_management.pngFigure 1: Seat Management (click to enlarge)

2. Click the DOWNLOAD BILLING REPORT button.

mceclip4.pngFigure 2: The Seat Management page for G Suite (click to enlarge)

3. Your billing report will download in CSV format.

Billing report details

Your billing report will list all of the email addresses that are licensed and recognized by the product. The report will also indicate which licensed users are active or archived.

gsuite_usercsv.pngFigure 3: The billing report for G Suite (click to enlarge)

LICENSED_SEAT_STATUS: This field will either be active or archived.

  • Active: Backupify/Datto SaaS Protection will run new backups for that user.
  • Archived: The user is seated/licensed, but Backupify/Datto SaaS Protection is no longer running new active backups for that user. Archived users consume seats and are accounted for in your bill. Datto is holding on to their previously backed up data until the time they were deactivated.

LICENSED_SEAT_NAME: The email addresses of your seated users.

Terminologies

  • Seat: An active, archived, or paused user within Backupify/Datto SaaS Protection
  • User: Can be Active or Archived
  • License: Anything recognized by our billing system as an active charge

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