Cloud Continuity for PCs: The RMM Template feature



This article discusses the Create RMM Template feature.


  • Cloud Continuity for PCs
  • Datto Partner Portal


You can find the Create RMM Template feature in the Cloud Continuity Status section of the Datto Partner Portal.


The purpose of the Create RMM Template feature is to generate a token for RMM use. A token is a key that registers a device against a subscription and ensures it gets the correct configuration.

Previously, you would install the Cloud Continuity Agent component directly from the Cloud Continuity Status page on the Datto Partner Portal for each user. Now, you can install the RMM component from the ComStore via the Datto RMM platform, which allows you to deploy the Cloud Continuity Agent to multiple devices simultaneously.

Accessing the Create RMM Template feature

1. Access the Datto Partner Portal.

2. Click the Status tab → Cloud Continuity Status.

mceclip0.pngFigure 1: The Datto Partner Portal (click to enlarge)

2. At the top of the Cloud Continuity Status page, click the CREATE RMM TEMPLATE button.

mceclip1.pngFigure 2: The Cloud Continuity Status page (click to enlarge)

3. In the New RMM Template dialog window, create a template to generate a token for RMM use. To learn how you would generate this token, visit the Creating your RMM template section of the following article: Cloud Continuity for PCs: Deploying the Cloud Continuity Agent via RMM.

You will need your token code later when you install the agent component. To learn how you can access your generated token, visit the Accessing your RMM token section of the following article: Cloud Continuity for PCs: Deploying the Cloud Continuity Agent via RMM.

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