Backupify/Datto SaaS Protection: Seat status categories



This article defines Backupify/Datto SaaS Protection seat status categories


  • Backupify/Datto SaaS Protection for Office 365
  • Backupify/Datto SaaS Protection for G Suite



Each Backupify/Datto SaaS Protection user is assigned a seat. Seats can have various status categories, which determine the user's backup status and whether or not they are billable.

What are the seat status categories?

  • Active: The seat exists in the tenant and is actively being backed up.
  • Paused: The seat exists in the tenant, backups were enabled but are currently paused.
  • Archived: The seat no longer exists in the tenant, but previous backups are still accessible.
  • Unprotected: The seat exists in the tenant but backups are not enabled. 

What is considered a seat?

  • Users
  • SharePoint Sites
  • Shared Mailboxes

What is considered a billable seat or non-billable seat?

For more information on what billable or non-billable seats are, visit the following article: Datto SaaS Protection for G Suite and Office 365: What are billable seats in Datto SaaS Protection?

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