After upgrading a Datto Linux Agent installation from version 1.0 to 2.0, backups fail, and the dlad service on the protected machine is unable to start.
- Datto Linux Agent
An out-of-date version of gnutls is preventing the service from starting.
Verify the issue
From a Linux command prompt on the protected machine, type
sudo /usr/sbin/dlad -d. You should see the following error message:
[CRITICAL:] HTTP server failed to start with err: 0
Resolve the issue
Once you've verified the error, update the gnutls package to the latest version for your Linux distribution.
dlad -d, you should update the gnutls package as a first step.