SIRIS, ALTO, and NAS: No network connection in Datto Utilities when using virtual E-1000 network adapter

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Issue

When you boot a virtual machine that uses an E-1000 network adapter into the Datto Utilities environment, you are unable to establish a network connection.

Environment

  • Datto Utilities

Cause

The E-1000 network adapter is not compatible with the Datto Utilities environment.

Resolution

Switch the virtual host to a different adapter type and reboot the Datto Utilities environment.

Additional Resources


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