RMM fails to install on macOS Catalina with the error message, "'CAG.pkg' can't be opened because Apple cannot check it for malicious software."
- Datto RMM
- macOS Catalina
If an App does not come from the App Store, Apple automatically runs a scan to make sure it is not malicious. Apple cannot run the scan on our Agent Installer.
1. Click OK.
2. Navigate to System Preferences → Security & Privacy → General.
3. Click Open Anyway.
4. Click Open again.
5. Click Continue to install the software.