SIRIS, ALTO, and NAS: Datto Windows Agent: Server boots into recovery mode after initial install of DWA on Windows 2008 R2

Follow

Issue

You are able to install the Datto Windows Agent on Windows Server 2008 R2 SP1, but during the initial reboot after the install, Windows Server boots into recovery mode.

Environment

  • Datto Windows Agent
  • Windows 2008 R2 SP1

Cause

The Windows Server is missing Windows update KB3033929 (external link).

Resolution

Apply the security patch to your protected machine by using either your built-in Windows update utility or by running the standalone installer from Microsoft (external link). After applying the patch, the affected system should boot normally.


Was this article helpful?

0 out of 0 found this helpful

You must sign in before voting on this article.

Want to talk about it? Have a feature request?

Head on over to our Datto Community Forum or the Datto Community Online.

For more Business Management resources, see the Datto RMM Online Help and the Autotask PSA Online Help .

Still have questions? Get live help.

Datto Homepage