Backupify/Datto SaaS Protection: Administrator roles and permissions

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Topic

This article discusses the roles you can assign Backupify/Datto SaaS Protection users and the permissions for each role.

Environment

  • Backupify/Datto SaaS Protection for G Suite
  • Backupify/Datto SaaS Protection for Office 365

Description

Roles are permissions you can assign to a user based on their intended function as an administrator. These roles are different if you have purchased Backupify or purchased Datto SaaS Protection through a Datto partner.

Backupify

Role Permissions Restrictions
Super Administrator
  • Full admin privileges
  • Account creator and owner
  • Cannot cancel accounts from within UI
  • There can only be one Super Admin on the account, but it can be changed by opening a support request with Backupify support.
  • For G Suite, the Super Admin provided during account creation will be the Backupify Super Administrator.  It is required to be a Super Admin in the Google Admin console.  
  • For Office 365, the email provided during account creation will be the Backupify Super Administrator.  It is not required to be a Global Administrator in Office 365
Admin 
  • Most admin privileges
  • Cannot add additional products or subdomains
  • Cannot change billing information
  • Can add additional admins, but cannot remove or edit the Super Administrator

Datto SaaS Protection

Role Permissions Restrictions
Super Administrator
  • Full admin privileges
  • Account creator and owner
  • Users with the tech or admin role will show as Super Admins
  • Partner Portal users who can access the account will have the Super Admin role.
  • Client admins cannot be Super Admins
Admin 
  • Most admin privileges
  • Cannot change billing information
  • Can add additional admins, but cannot remove or edit the Super Administrator

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