Backupify/Datto SaaS Protection for G Suite: Frequently asked questions about administrator roles and permissions

Follow

Topic

This article answers frequently asked questions about managing administrators on your Backupify/Datto SaaS Protection account.

Environment

  • Backupify/Datto SaaS Protection for G Suite

Description

Frequently asked questions

Who can add additional administrators to my account?

Only the Super Admin (the account owner) can configure additional administrators for your Backupify account.

How can I add additional administrators to my account?

1. Go to www.app.backupify.com and log in with your Backupify account credentials.

2. Click the Admin tab, then select Manage Administrators from the drop-down menu.

gsuite_manage_admins.pngFigure 1: Manage Administrators (click to enlarge)

3. On the Manage Administrators page, click the Add Administrator button.

mceclip1.pngFigure 2: Adding an administrator on the Manage Administrators page (click to enlarge)

4. In the Add Administrator dialog box, enter the new administrator's details, then click the Add button.

Is there a limit on the number of additional administrators that I can have?

There is no limit to the number of additional administrators you can add.

How do I remove an administrator role from a user?                     

1. Go to www.app.backupify.com and log in with your Backupify account credentials.

2. Click the Admin tab, then select Manage Administrators from the drop-down menu, as shown in Figure 1, above.

3. Click the Delete link in the rightmost column of the page. 

mceclip2.pngFigure 3: Deleting an administrator on the Manage Administrators page (click to enlarge)

If the Delete link is not present, this user is partner-managed. Partner admins can administer these accounts from the Datto Partner Portal.

What permissions do additional administrators have?

  • Items: view content, view metadata, search metadata, download, and restore
  • Full Service: restores and exports
  • Backups: view history, trigger a backup now
  • Users: add, remove, view audit log

Can I assign an administrator role to a subdomain user?

Yes. Subdomain users can have administrator roles.


Was this article helpful?

0 out of 0 found this helpful

You must sign in before voting on this article.

Want to talk about it? Have a feature request?

Head on over to our Datto Community Forum or the Datto Community Online.

For more Business Management resources, see the Datto RMM Online Help and the Autotask PSA Online Help .

Still have questions? Get live help.

Datto Homepage