Datto RMM: ERROR: "The parameters used to open this page were not valid. You have been returned to the default unfiltered view"

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Issue

When attempting to start a restore via RMM, you receive the error "The parameters used to open this page were not valid. You have been returned to the default unfiltered view."

Environment

  • Datto RMM
  • Datto SIRIS
  • Datto ALTO

Cause

A parameter passed from RMM was invalid, and so the restoration could not be initiated.

fig1.pngFigure 1: Invalid parameter banner

Resolution

Verify that you have selected a valid protected system on the Datto device and that the restore method requested is supported for that system.  Once you have confirmed that the parameters of the request are valid, re-submit the request.

Additional Resources


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