Datto SaaS Protection: Changes and cancellations

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Topic

The article covers changes and cancellations of Datto SaaS Protection accounts.

Environment

  • Datto SaaS Protection for Office 365
  • Datto SaaS Protection for G Suite

Description

You no longer need to reach out to your Sales Executive or Success Representative to cancel an existing subscription not in commitment.  You simply decrease your license usage to zero in the Datto Partner Portal.

All adjustments to your license usage must be taken before the 25th of the month prior for the changes to be reflected on your next month's invoice.  See Who is my Datto Sales Executive? to find out how to contact your Sales Executive if you have any questions.  


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