Datto SaaS Protection: How does Datto handle billing for subscription transfers?

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Question

How does Datto handle billing for subscription transfers?

Environment

  • Datto SaaS Protection 2.5 for Office 365
  • Datto SaaS Protection 2.5 for G Suite

Answer

When a subscription transfers from one partner to another the partner that receives the transferred subscription will be billed for the number of licenses as captured on the “snapshot” on the 25th of each month.  .


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