Autotask PSA: Getting help with your bill



This article explains how to get help with your Autotask PSA bill.


  • Autotask PSA


Help with Autotask PSA billing inquiries is just a phone call away.

  • In North America, you can reach our office in the following ways:
    • Dial +1.518.720.3500 
    • To reach the Billing department, dial extension 8306. To contact the Collections department, dial extension 8309.
  • By email at
  • In EMEA, you can get in touch with us by phone at +44.(0).118.402.9606 or by email at

Our office is open from 9 AM to 5 PM Eastern Time on Monday, Wednesday and Friday, and from 7:30 AM to 10 PM on Tuesday and Thursday. If your issue is especially time-sensitive and you need help immediately, you can also email to get connected with a member of our Partner Success team.

Was this article helpful?

0 out of 0 found this helpful

You must sign in before voting on this article.

Want to talk about it? Have a feature request?

Head on over to our Datto Community Forum or the Datto Community Online.

For more Business Management resources, see the Datto RMM Online Help and the Autotask PSA Online Help .

Still have questions? Get live help.

Datto Homepage