Invoicing and Billing for Autotask PSA: Getting help with billing inquiries

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Topic

This article explains how to get help with Autotask PSA billing inquiries

Environment

  • Autotask PSA

Description

Help with Autotask PSA billing inquiries is just a phone call away.

  • In North America, you can reach our office in the following ways:
    • Dial +1.518.720.3500 
    • To reach the Billing department, dial extension 8306. To contact the Collections department, dial extension 8309.
  • By email at accountsreceivable@datto.com
  • In EMEA, you can get in touch with us by phone at +44.(0).118.402.9606 or by email at emeasales@datto.com.

Our office is open from 9 AM to 5 PM Eastern Time on Monday, Wednesday and Friday, and from 7:30 AM to 10 PM on Tuesday and Thursday. If your issue is especially time-sensitive and you need help immediately, you can also email GlobalSuccess@datto.com to get connected with a member of our Partner Success team.


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For more Business Management resources, see the Datto RMM Online Help and the Autotask PSA Online Help .

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