Switches & Access Points

General

• ★ Accessing your Cloud-Managed AP, Switch or DNA

Captive Portal

• How can I collect user information on the splash page?
• Where are splash pages stored? 
• Client device does not detect splash page on network

Getting Started with Datto Networking

• Part 1: Datto Networking Overview
• Part 2: Creating a New Network
• Part 3: Configuring your Network and SSIDs
• Part 4: Configuring Radio, Maintenance, Display and Advanced Settings
• Part 5: Monitoring, Management and Troubleshooting

Network Planning Guide

• Part 1: Network Planning Guide Overview
• Part 2: Choosing Bandwidth, Access Points
• Part 3: Placing Nodes and Scaling the Network

Access Points

• ★ Access Point Firmware (DNW-AP40, DNW-AP60)
• ★ User Guides and Getting Started with Access Points
• ★ How to Configure Switches for Seamless Roaming
• What is "lonely mode?"
• What do the lights on the MR Series mean?
• A40 and A60 Access Point Hardware and Feature Specifications

See all 12 articles

Switches

• ★ Switch Firmware (DNS-E8, DNS-E24, DNS-E48)
• ★ User Guides and Getting Started with Switches
• ★ Viewing and Configuring a Switch
• Voice VLAN
• Switches: Trunk and Access Ports
• Can I Plug My Switch Directly Into My Modem?

See all 11 articles

Power over Ethernet (PoE)

• How does POE work?
• Do I need a power supply if I'm running POE?
• Is There a Length Limit to PoE Cable Runs?

Using Vouchers, Splash Pages and PayPal

• Why are guests able to use my internet without going through my splash page?
• Using Vouchers in Datto Networking
• Using Facebook WiFi

Datto Networking Support

• Datto Networking Presence Reporting API
• How do I transfer ownership of an access point to a new account or new network?

Networking Troubleshooting

• ★ Why Is My Access Point Offline?
• Facebook WiFi shows a blank page or asks users to sign in
• AccessDenied error when prompted for splash page
• Site Survey isn't updating
• Access Point Key Re-pair
• I'm unable to save the SSID #2 WPA key as blank

See all 7 articles

FAQs

• Datto Switch FAQ
• Why Do My Daisy Chained Nodes Display as Repeaters?
• What Do Channels With a "+" Next To Them Mean?
• What do the numbers for each node represent on the Network Map?
• Can I show client data on SSID #2?
• What is Disable Internet Check?

See all 12 articles