SIRIS, ALTO and NAS
Backups
- "You need to format this disk" pop-up with encrypted agents
- A backup hasn't been taken in over 24 hours
- Agent driver is not loaded. Please restart this system and load the driver.
- Agent Pairing Errors with Windows Server 2012
- Agentless Backups Do Not See All Attached Volumes
- Agentless Backups: Best Practices
Device Setup
- ★ Getting Started with the Datto Windows Agent
- ★ IPMI on SIRIS 3 Professional
- ★ Getting Started with the Datto Mac Agent
- ★ Getting Started with the Datto Linux Agent
- ★ Getting Started with the ShadowSnap Agent
- ★ Setting Up A New Datto Appliance
Disaster Recovery
- ★ Datto Disaster Recovery Guide
- ★ Imaging a USB Drive with Datto Utilities
- ★ ShadowProtect Bare Metal Restore
- ★ USB Bare Metal Restore (BMR): Getting Started
- BMR a machine with ShadowProtect, UEFI+GPT system partition
- BMR error 7005 - requires manual partition
General Information
- ★ Properly Sizing a Datto Appliance
- ★ SIRIS, ALTO and DNAS Networking & Bandwidth Requirements
- 16.04 OS Upgrade Authorization
- Accessing a Datto Appliance Through the Web Interface
- Advanced Network Attached Storage on SIRIS
- Change Virtualization Keyboard Mapping on Siris 3
Integrations
- Autotask Integration Troubleshooting
- ConnectWise: How Do I Specify Security Permissions?
- How Do I Create Widgets for Datto Devices in Autotask?
- How Do I Find My Integration API Key?
- How Do I Set up an Autotask Integration with My Datto Device?
- How Do I Set Up an Autotask PSA 2.0 Integration With My Datto Device?
ownCloud
RoundTrips
- ★ RoundTrip Overview
- Checking the Status of a RoundTrip
- How Do I Use My Own Hard Drive for a RoundTrip
- How to Order a RoundTrip
- Performing a Local Archive Using a DattoNAS, SIRIS, ALTO Device with the RoundTrip Wizard
- Synchronizing a NAS RoundTrip with a Datto Device
Screenshot Verification
- "Getting devices ready" Error
- Advanced Screenshot Verification - Script Validation
- Best-Practices: Screenshot Verification
- Failed screenshot showing Windows desktop
- Failed screenshot with "BOOTMGR is compressed"
- Failed screenshot with blank image or image of Windows loading
Setup Troubleshooting
- Alert: Drive sd(x) has failed a Smart Status Check
- ALTO Setup / ALTO devices failing to check in (ALTO 1)
- DEBIAN FRONTEND error
- File System unmounted / Volumes are unmounted error
- Hard drive temperature alert troubleshooting
- Hyper-V Manager error when attempting to start a Virtual ALTO
SIRIS Imaged (Genisis)
User Guides
- Advanced Alerting
- SIRIS 3 X Professional Specifications
- Reports: Backup Report
- ALTO 3 Specifications
- SIRIS 3X4 Business Specifications
- How Virtualizations Work